Introduction

This course is designed to equip participants with the essential digital skills needed to work effectively in a modern, cloud-based environment. This program introduces the core tools and features of Microsoft 365, focusing on communication, collaboration, and productivity. Whether working remotely or in the office, participants will learn how to use Microsoft 365 applications to streamline daily tasks, improve teamwork, and stay organised.

Learning Outcome

By the end of this program, participant will be able to:

• understand the core features and benefits of Microsoft 365 for digital work environments.
• use Outlook for managing professional email communication, calendar scheduling, and task organization.
• create and edit documents using Microsoft Word, Excel, and PowerPoint with cloud-based accessibility.
• collaborate in real-time using Microsoft Teams, including chat, meetings, file sharing, and team channels.
• store, organize, and share files securely using OneDrive for Business.
• apply digital productivity tools to improve workflow, collaboration, and task management.
• demonstrate basic knowledge of data security and cloud-based work practices within Microsoft 365.

Key Topics

Key topics include:

• Introduction to Microsoft 365
• Communication & Scheduling with Outlook and Teams
• Real-time collaboration with Microsoft Word & OneDrive
• Organizing Tasks with Microsoft To Do & Planner
• Wrap-up & Digital work best practices

Duration

1 Days | 6.5 Hours

Target Participant

• Executive Services 2 (ES 2) – Bahagian II: B3 | B2
• Executive Services 3 (ES 3) – Bahagian III: C3 | C2 | C1

Pre-Requisite

N/A

Language

English

Methodology

The course will be delivered using:

• Lecture
• Demonstrations
• Hand-on Practical

Assessment Methods

Pre-Test & Post-Test

Program Evaluation