Introduction

Focus on listening, empathy, whole-brain thinking, collaboration, and experimentation, design thinking can be applied in any field – from architecture and design to healthcare and product development to urban planning and beyond. As participants put knowledge to work in several design challenges, participants will learn how to harness the power of design thinking to create a path to innovation, unveil new possibilities and make a greater contribution to the organisation’s future success.

Learning Outcome

At the end of the program, participants will be able to:

• learn the fundamentals of design thinking to improve organisational performance.
• solve complex challenges through the process of structured design thinking.
• drive better results by combining design thinking with analytical decision making.
• establish a framework for building an environment that fosters creativity.
• develop new ways to collaborate across all functions of the organisation.

Key Topics

Key topics include:

• Introduction of Design Thinking
• Design Thinking Mindset and Principles
• The Five Phases of Design Thinking: Empathise, Define, Ideate, Prototype, Testing

Duration

 3 Days | 19.5 hours

Target Participant

• Senior Executive Services 1 (SES 1) – Grade A1 | A2
• Senior Executive Services 2 (SES 2) – Superscale Special
• Senior Executive Services 3 (SES 3) – Superscale A | B | C
• Executive Services 1 (ES 1) – Bahagian I: Kumpulan 1 | 2 | 3
• Executive Services 2 (ES 2) – Bahagian II: B3 | B2 Executive Services 3 (ES 3) – Bahagian III: C3 | C2 | C1

Pre-Requisite

N/A

Language

Bahasa Melayu / English

Methodology

The course will be delivered using:

• Lecture
• Interactive Activity
• Team Activity
• Group Discussion

Assessment Methods

Pre-Test & Post-Test

Individual Mini Project

Group Project Group Presentation