Introduction

Change management is a vital discipline that focuses on guiding the human and organizational aspects of business transformation. Successful change does not occur spontaneously; it requires deliberate, cohesive, and proactive management to navigate the complexities of transitioning from the current “as-is” state to an evolving future state. This process involves integrating people, processes, and technology while actively engaging employees and leadership at all levels of the organization. Effective change management minimizes resistance, strengthens commitment, and aligns efforts to achieve project goals and sustainable organizational success. It serves as the critical factor in ensuring transformation efforts deliver lasting value and adaptability in an ever-changing business environment.

Learning Outcome

At the end of the program, participants will be able to:

• analyze the necessity for change within an organization and comprehend typical human responses to change.
• develop and apply strategies to enhance strategic thinking and foster a proactive mindset in managing change.
• design and implement structured procedures that support informed and timely decision-making during change initiatives.
• execute change initiatives effectively by leading people through transitions while managing resistance and securing stakeholder buy-in.
• understand the impact of change on business functions and processes, and align change efforts with organizational objectives.

Key Topics

Key topics include:

• Fundamentals and definitions of change management
• Types and nature of organizational change
• Key drivers and forces behind organizational change
• Impact of change on business functions and processes
• Recognizing the business value and benefits of effective change management

Duration

2 Days | 13 Hours

Target Participant

• Senior Executive Services 3 (SES 3) – Superscale A | B | C
• Executive Services 1 (ES 1) – Bahagian I: Kumpulan 1 | 2 | 3
• Executive Services 2 (ES 2) – Bahagian II: B3 | B2

Pre-Requisite

N/A

Language

Bahasa Melayu / English

Methodology

The course will be delivered using:

• Lecture
• Group Discussion
• Presentation
• Demonstration

Assessment Methods

N/A